## Fall 2022 Math Help Desk

The Math Help Desk is available early in the fall semester to help students that have questions/issues regarding:

- math course registration;
- math enrollment issues;
- math class scheduling;
- changing math class sections;
- math placement;
- math transfer credit;
- etc.

Students can get help either via **email **or **drop-ins**. Before utilizing the Math Help Desk, please review the information we have further down the page for some FAQs and things to keep in mind regarding math course placement and enrolling.

Students are welcome to email the placement advisor, Kyle Martinez (placement@math.wisc.edu) if they need assistance. If students have a document or some other online information that needs to be reviewed–such as an unofficial transcript for enrollment permissions, a screenshot of an error message, placement test scores from retakes, etc.–then email is probably the easiest method of getting help.

#### Drop-Ins

Drop-ins at the Math Help Desk will be open regularly during the beginning of the fall semester in **Van Vleck Hall, Room 207 **(on the *second *above-ground floor of Van Vleck Hall, not on one of the “B” levels).

Drop-ins will be available as follows:

- September 1-September 2, 9:00AM-11:00AM
- September 6-September 9, 9:00AM-12:00PM
- September 12-September 16, 9:00AM-12:00PM

Students looking for **math course tutoring** should consider our Math Learning Center (MLC) page for resources and tutoring information.

Students looking for **math major and certificate advising** should refer to our advising page.

#### Please Remember…

- Be sure to check and see if you meet the necessary prerequisites for the math courses you are trying to enroll in. If you’re not sure, feel free to ask.
- Check the Registrar’s website for important dates and deadlines regarding enrollment.

#### FAQs

Students (both new and continuing) that have questions regarding transfer credit reevaluations, course waitlists, enrollment policies, etc., should first review our New Student Placement & Enrollment page for a comprehensive list of FAQs that touch on subjects relating to placement, transfer credit, course selection, and more. Below are a few common questions and answers specific to class scheduling and enrollment.

This is an accordion element with a series of buttons that open and close related content panels.

## The section of a course that I'd like to enroll in is waitlisted. What should I do?

Students that would like to enroll in a waitlisted section of a course should attempt to enroll in an open section of the course if possible. Otherwise, enrolling on the waitlist is the next best route to take. Note that waitlisting for a course does not guarantee enrollment; the only guarantee to enroll in a course is to enroll in an open section. Students are expected to check their emails daily to check if they have been given permission to enroll off of the waitlist, as waitlist permissions do expire after a certain time.

If you are in need of enrolling in a closed/waitlisted section, as that is the only one that works in your schedule, then please contact Kyle at placement@math.wisc.edu to see if anything can be done to help you enroll.

## I don't think my placement test scores are reflective of where I should be placed given my math experience. Can I retake the placement test?

Retaking the placement test is an option if a student thinks their current scores do not accurately represent their knowledge of the material. Except in the case of course credit, there is no exception to math course placement.

Please see our information on retaking for more details.

## I have transfer credit for a math course, but I believe it should transfer in as something else and would like a reevaluation. What can I do?

Students should submit any syllabi that they’d like to have reevaluated via the Course Reevaluation Request form. Notes:

- You must submit the syllabi from the semester/term in which you took the course.
- The form only takes in one syllabus at a time.
- You may wish to submit all sequential math courses for review even if you are receiving transfer credit for one or more of them.
- For example: You have taken a Calculus I and Calculus II course at your previous institution. Calculus I transferred as MATH 221, but Calculus II transferred as electives. You should submit
**BOTH**your Calculus I and Calculus II syllabi for review, as it may be the case that the combination of both courses are equivalent to our MATH 221 and 222.

- For example: You have taken a Calculus I and Calculus II course at your previous institution. Calculus I transferred as MATH 221, but Calculus II transferred as electives. You should submit

For assistance in deciding which syllabi to submit, or for enrollment in mathematics courses in general, please email Kyle Martinez at placement@math.wisc.edu to ask for some help.

## I completed a math course elsewhere, but my math transfer credit (via AP/IB/A-Level/college coursework/etc.) has not posted to my student profile yet. What should I do?

There are a few reasons for why your credit is not appearing, which may include:

- An updated transcript was not received by the Office of Admissions with your math course on it;
- Your AP/IB/A-Level exam scores were not received by UW-Madison in time for your SOAR appointment;
- Your transcripts were very recently received and the credit has not been posted yet;
- If you took the course as a high school student and did
**not**enroll in it for**college-level credit**, we cannot grant college credit for the course and so credit will not be posted; - A mistake was made, and the credit hasn’t been posted yet.

The first step should be to contact the UW-Madison Office of Admissions to inquire about why your credit has not been posted yet.

If you are looking to enroll in a math course: if you have unofficial **college** (i.e., **not **high school) transcripts with the course(s) reflected on it, or if you have unofficial score reports for AP/IB/A-Level exams, please attach these as PDFs in an email to placement@math.wisc.edu with a **brief **summary of your situation. In general, once we see evidence that transfer credit *will* be granted then we can grant permission for immediate enrollment into the appropriate coursework while you work on getting the credit posted.

Information on downloading an AP score report can be found here.

## I'm taking a course right now that should transfer as an equivalent UW-Madison math course. Can I get advance permission to enroll in a math course that uses it as a prerequisite?

No. We must have verification that the course in question was taken *and *passed. Here are the steps that should be completed in order to request enrollment permission for subsequent math coursework:

- Complete the course. After the course has been completed and a
**final grade has been posted**, please send your unofficial transcript (i.e.,**not**a grade report) in PDF form to placement@math.wisc.edu with a brief overview of your situation, as well as a reminder of what math course you need permission for. - Keep an eye out for an email from someone in the Math Department with information on enrollment. Permission could take a day or two, so please be patient.

Do keep in mind that other departments may have different policies on this.